content top

Infrastructure transformation thoughts

I was speaking with a colleague asking about how I mean about infrastructure transformation and how I approach change/transformation.

Infrastructure transformation means different things to different target audiences, if we take the infrastructure or IT stance.

I’m talking about change which is significant enough to deliver enhancement and enablement to the end user community typically with some outages or service disruption.

My approach has always been the baby step approach, fix the fundamentals and everything else follows:

  • Analyse the infrastructure and businesses in scope
  • Identify ideal platforms that can be test cases for transformation
  • Command and control the transformation or change
  • Understand our successes and what could be done better which should feed back into analyse the infrastructure in scope

Command and control is something that is very much to my heart and is stated in terms of communication and methodology:

  • A unified line of communication throughout the transformation process; outages, failures are all controlled, declared and resolved transparently.
  • Involve the stakeholders and clarify roles and responsibilities – do it right, do it once
  • Clarity in how we ‘undo’ the change/transformation
  • Red/yellow/green so we have a dashboard reference point of what is or is not complete

In summary:

  • Create ocumented and repeatable steps which are easily replicated, that are transparent and includes no assumptions.
  • Avoid ackronyms and complexity where possible to embed civility  and partnering in communication
468 ad

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.