Bladewatch.com

http://www.hp.com/hpinfo/newsroom/press/2010/100811a.html

HP Enterprise Services today announced it has signed a multiyear applications services agreement with Nissan North America (NNA) to develop a new Dealer Business System (DBS).

The DBS will be designed to improve Nissan and Infiniti retail dealership transactions. Through the system, dealers will have access to new features and improved functionality with a state-of-the-art platform using a service-oriented architecture. As a result, NNA’s sales, service, parts ordering, warranty claim processing and delivery reporting will be able to accommodate multiple access methods as well as near-real-time integration between the dealer management systems and NNA’s back-end processing.

“Today’s auto buyers have high expectations for customer service, and technology plays a key role in enabling a positive experience at the dealership,” said Stephen Mason, director, Automotive Sector, HP Enterprise Services. “HP will use its automotive industry and applications services expertise to provide a solution to help NNA and its dealers achieve their business goals with less risk.”

It’s always interesting to see how vendors are adding value to end users, whether it’s bringing online a range of services, providing cloud platforms or aiding in the sharing of information or transactions. The ability to enhance the accessibility and manipulation of information can transfer your decision making and the ability and way you do business, with everything accessible all of the time, we can transfer our supply chain and the delivery to the end users. Do check it out.

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