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I was having a chat with Danny last week asking him about the backup process, I have a theory which applies from the SMB right up to the enterprise. Now at this point I must highlight, this is without formal research, could be seen as generalist, and that for Danny I have removed any references to his organization. Anyway, accepting this here we go, Danny I am an end user, I require data from 2006, a spreadsheet containing some accounts information, and have logged the call below, what happens?

Please can I log a call to restore martins_accounts_yearend_2006, it should be in the backups for March 2006, can you restore it please?

Regards

Martin

A call gets logged to the desktop team, they check the restores and see if the tapes are available. If not then they need to pass the call to operations who formally carry out an inventory of the backup system, establish what tapes are required and then recall the tapes for delivery normally the next day.  Operations then load the tapes and perform an inventory of the tape in order to scan what indexes or files are on that tape syncing it with the backup tape system library.

The tape scan complete (it can take up to 24hrs to index), we then perform the data restore to one of the shared servers which has large drives for this purpose and ask the user to check.

Great Danny, thanks for that, but what’s the lead time?

Oh probably at best 48 hours, unless we have the tapes on site.

With this in mind, does this behaviour not encourage me as and end user to keep everything online? To never archive data that I might just need to keep for future reference? Therefore from an energy efficiency standpoint how much are the backups costing us directly?

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