Blade Watch

I got an email from Geoffrey:

Hi Martin,

We’re not really IT people, we’re a real estate office and we have a HP Proliant DL380 G3 for our email. One of the disks is flashing orange, any ideas what could be wrong? I didn’t know whether we should call our tech guys.

Regards

Geoffrey Price

Hi Geoffrey,

Thanks for your email. There are two typical type errors relating to your disk. A flashing orange light on the disk means that the disk is predictive failure mode and should be replaced in the near future to prevent data loss. A disk which shows an orange light which does not flash indicates that the drive has failed and would need to be replaced to prevent data loss (this is assuming that the disk is a member of a RAID set).

I would send an email or call your tech guys, they will need to know the drive size, type and speed, for example 18GB (drive size) Ultra 3 or Ultra 320 (drive type) and the 10k or 15k (which is the drive speed), (18GB, Ultra 320, 15k)these details will be on a sticker on the drive itself.

Regards

Martin

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