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I was talking with Finlay MacLeod about his views on the changing nature of IT, how we need to think about the ever increasing pressures on cost reduction combined with sustaining service delivery at commercial grade pricing. It was very interesting, the following are a few thoughts of the top of my head, though Finlay had some great ideas and commentary on the issue.
We need to be having a discussion around the way we fund and deliver our IT services internally and externally to customers, how much longer can we continue to ‘cut costs’ manage costs towards zero year on year whilst still maintaining production service. IT needs to be efficient, it needs to deliver technical change and innovation swiftly.
Finlay recently gave a talk in London talking about the challenges in sourcing and paying for IT, this document is the report from that forum and discussion. It’s well worth a read, if you would like to get in touch with Finlay to discuss you can email him here.
A little about Finlay:
Finlay has managed start-up and turnaround situations (£2m – £75m) and excels in solving business issues where his stakeholder management, influencing and cross-functional skills, experience and unswerving focus on delivery can be fully utilised. Working to deliver business aligned project results, in the IT, Telco, Multi Media and Financial sectors for the Enterprise Corporate/Financial/SME markets (B2B, and B2C), he finds challenge and change heavy motivating factors (focused on achievement), with a good sense of humour.
His experience involves setting up, managing and delivering business and cultural change programmes across UK, Germany, Switzerland, France, Spain, Italy and USA.
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