Blade Watch

Ok, so the problem Chris has, is as follows, he’s got 1217 servers to add to this monitoring tool. The challenge?

He can’t just say here’s a text file containing the following:

• Server name     ip address
• Server9              192.168.1.14

At the same time, he can’t just provide a list of names and have the monitoring tool do a nslookup against his dns server, he has to provide a list of server names with their ip address in a specific format.

The result?

Chris has turned off the product:

“It’s high maintenance, we’ll install it, get it working and then leave it, it’ll be another one of those monitoring tools we have which could be so much more, integrated into the business view of the infrastructure, but it’ll be another IT tool that someone says we need to have.”

The result? Any investment for that monitoring tool just died, not just because Chris has turned it down, but because it’s going to stay within the realms of IT, where everything has to be billable, accountable, where I can’t just send Chris off and say fix it, where I might have to declare what he’s working on, what business line he’s been cross charged too. To the business it will be one of those products “which you mean we don’t have set up already?” which will not get the time off day or the investment on the licenses or extra features because no one of consequence will see it.

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