Bladewatch.com

Finextra

American Express has awarded a five year technology services contract to HP unit EDS in a deal the card outfit hopes will help slash IT costs.

Under the agreement, signed in December, EDS is managing the American Express end-user desktop computing environment and its global voice and data networks.

In addition, the tech firm will provide on-site services for about 60,000 employees in more than 130 countries around the world.

It will be interesting to see what range of technologies, best practice and process will be deployed to aid in the delivery of IT services combined with the need to reduce their costs.  Outsourcing the IT can be an ideal platform to achieve cost reduction or service transformation, equally it can be as one manager had told me, the way to hand the ‘nuts and bolts’ stuff over to someone else and let you concentrate on the core, whether it’s application development, service delivery or bus servicing, will depend on your business, your core business and areas of skill.

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