Blade Watch

I got an email from Janet:

“Hi

The ilo on my blade doesn’t work, what steps would you try before logging a call to HP?

Thanks

Janet”

Thanks for your email Janet, you don’t say the model or the operating system. On the basis it’s Windows and you have the driver pack installed, I’d do the following:

• Log on to the blade’s web management page, the http://servername:2381 and see if there are any errors relating to the ILO configuration
• Open the IML (Integrated Management Log) and check for errors
• Run the hponcfg configuration utility and export the settings that have been applied to the ILO, it might have the wrong speed or settings applied. I’ve written about that here.
• Check that the ILO connector cable thing isn’t plugged in at the front as that might stop it working.
• Check with the networks team what speed and duplex the ILO should be – can they see it connected, see the MAC address?
• Try running a firmware upgrade, that will tell you if Windows can see that the ILO exists and can communicate with it
• Else shut the blade down, remove it, I always count to 10, plug it back in and check to see if there is the press F8 option on power up to get to the ILO settings and see what’s going on.

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