Blade Watch

We’ve done some work here at bladewatch to improve the site, (hence the clean new look), the content remains the same as does the commentary, with some updated ways of getting in touch.

You may notice the logo Atov. AtoV are a consultancy that specialize in service delivery with a focus on end user perception. They offer a number of services, best practice and processes which can help service delivery from when the user clicks submit to the way IT handles and responds to the call.

I was interviewing one of their consultants about a VMware project that had gone wrong and it was fascinating to read what issues it was that they had, and how they were resolved.

I’ve been talking with them over the last few months about their numerous case studies, what steps they’ve taken to improve delivery and it’s been very interesting. As ever, the sponsorship in no way affects the content, except for this post and a simple thank you to the guys over at AtoV for taking part in the blog, in the community that is IT.

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