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Outsourcing elements of the IT continues to add value
IBM has received a seven-year, $184 million extension of its technology services contract with National Account Service Co. to help process insurance claims for Blue Cross and Blue Shield, the companies said on Thursday.
As part of the deal signed Tuesday, International Business Machines Corp. ( IBM – news – people ) will continue to provide the claims processor with data center services, including storage, server services and off-hour help desk support. In addition, IBM plans to upgrade NASCO’s mainframe system to boost its computing power and energy efficiency.
Well done to IBM, outsourcing elements of the IT infrastructure continues to deliver value for businesses, and can be a vehicle to achieve change or transformation, we’ll have to see how this goes.
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