Blade Watch

HP

HP today announced new service offerings to help companies improve the governance and accuracy of their information and allow them to drive better business decisions across the enterprise.

Companies need reliable, accurate data to run their businesses and make the right decisions. They must be able to effectively share and manage information across organizational boundaries in order to function efficiently, reduce operating costs and manage risk.

HP’s new business intelligence services help companies establish an integrated view of information across their organizations. They also improve the quality of data and establish governance models to manage the information as a shared asset. The resulting improvements in decision making, operational efficiency and risk mitigation allow companies to use their information to make better decisions to meet business needs.

As the IT becomes integrated into the application, the business transaction, service availability, delivery becomes ever more important in a competitive world. Gone are the days where I can say the system is down and end users expect it, we’ve moved into the internet age, to a global business, where if you can’t do it, I’ll find someone that can – ever more so as organizations white label applications for external clients/organizations.

The key issues for me in this space anyway (in no particular order) are:

• The ability to log/monitor changes to the infrastructure – technically and from an accountability standpoint – what changes were made and who approved them, related to this what impact was anticipated and what impact was actually experienced.
• The ability to do on demand reporting for the CIO/CEO – it’s not good enough to provide just a list of servers, in many respects I need a business line infrastructure report, I need the ability to run impact analysis reports. The end to those afternoon meetings (switch 7 is failing and needs restarted, who will that affect – we need a list of servers, then we need to contact the business owners, then we can anticipate the risk). Can we not have application profiling? Infrastructure profiling?
• The ability to report or identify issues pro-actively – how many servers are out of support, what state are the operating systems, middleware and database at? Red/Yellow and Green. Where are our risks operationally from an infrastructure, application and business/compliance angle?

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