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Dell

Dell has launched the “Simplify and Save” blog to help businesses engage and exchange best-practices with Dell, experts and each other on how to win in today’s tough times with smart, simple IT strategies.

At Dell IdeaStorm, customers are also encouraged to share their ideas for how they are simplifying IT and saving in their businesses or how else they would like to see Dell help.

I remain a fan of the Dell blog, it is very cool. It’s always great to see the vendors talking about what they’re doing, and discussing real issues the end user faces. I just wish they’d do this in the support arena – how could would it be if I could have an engineer blog about the server, or the desktop. It’s the real world experience that makes all the difference to the experienced and the new guy to the technology – just being able to ‘google’ blue screen on DL380 or R905 ASR and get a real world answer would be so cool and such a great way of reducing pre-resolving your support calls.

Anyway well done to Dell, may the innovation, the adoption of community and dialogue continue.

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