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http://www.finextra.com/fullstory.asp?id=18748

Banco Espírito Santo expands IBM IT outsourcing contract

Portugal’s Banco Espírito Santo (BES) has expanded its IT outsourcing contract with IBM to cover the bank’s entire midrange infrastructure.

The seven year deal widens the scope of a previous 10 year contract signed in 2006 and includes the management of the bank’s server infrastructure in Portugal, including administration, management and operation of the midrange infrastructure – comprised of Intel and Unix servers – as well as associated storage.

The agreement also covers an infrastructure transformation and optimisation programme, with hardware standardisation, consolidation and virtualisation projects.

The contract is part of BES’ IT strategy, launched in 2006, to improve efficiency and customer service.

Very cool, it will be interesting to see how the deal moves forward and what elements of the IT are in scope. Having someone else carry out elements of the IT function can be a real enabler, whether it’s saving money, ‘fixing the cost’ for specific projects/tasks, or allowing your business to focus on revenue generation rather than IT policies and issues.

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