Bank of Ireland looses laptop with customer data
http://www.finextra.com/fullstory.asp?id=1845
Less than a month after reporting the thefts of four laptops containing unencrypted customer data, Bank of Ireland (BoI) says it is investigating claims that another computer containing confidential information was stolen back in 2001.
According to local press, the theft from the bank’s Newbridge branch in County Kildare in 2001 was reported to senior officials but customers were not notified of the incident.
The unencrypted computer is thought to have contained the dates of birth, addresses, phone numbers, bank account numbers, medical histories and investment details of 4000 life assurance customers.
In a statement BoI says it is “investigating an allegation of a stolen laptop computer dating back to 2001″. The bank says the risk level of any data from seven years ago being used for fraudulent purposes is “extremely remote”.
Liability/risk as a result of data loss (real or perceived) continues to be an issue, how your organization deals with this, how it secures data will depend on your internal processes, the data and any regulations that apply to it. Ultimately managing risk and the ability to do your work is the challenge, particularly as data loss can reflect on your organizational reputation and revenues.
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