Outsourcing the IT can be an enabler to your business
http://www-03.ibm.com/press/us/en/pressrelease/23916.wss
PARIS - 14 Apr 2008: TRANSALLIANCE, a major European operator for transport and logistics markets based in Nancy, France, today announces an agreement with IBM (NYSE: IBM) to host its servers, manage its information technology (IT) security and its databases. The four million euro contract will run for the next five years.
With plans to expand its presence in Europe and to develop its logistics business, TRANSALLIANCE asked IBM to help respond to challenges regarding the continuity of services and the optimization of IT costs. One of the objectives was also to improve the flexibility of the information system in order to integrate new entities.
An article talking about how IBM is going to supply IT services to this European transport organization. It’s an interesting read and discusses the different services/elements of the infrastructure that IBM are going to provide - the demand for outsourcing elements of your business, the backoffice/admin, the IT or support function can be a real enabler, the challenge being how you fit this within the way you do business. Establishing what is included, what is constituted as support, as business activity or investment is an important part of the relationship and the operational cost of doing so - rebuilding a server, is that Investment or support? Do check out the release.


