Bladewatch.com

http://www.mysolutioninfo.com/news-display.aspx?Code=8543&t=Electrolux%20chooses%20Fujitsu%20as%20partner%20for%20European%20IT%20infrastructure

3rd April 2008 — Fujitsu Services, one of Europe’s leading IT services companies, has signed a five year contract with Electrolux, a leading global home appliances company, to provide services for elements of their European IT infrastructure. The deal is one of the largest ever won by Fujitsu in Sweden.

The deal covers full responsibility for PC, LAN, on-site-support, service desk as well as server management and comprises about 10,000 work stations in 32 countries. The service desk will provide support in 14 languages and will be located in Portugal and Sweden.

The demand for outsourced IT services continues, whether you’re thinking about it to reduce your costs, or as a way of achieving your business objectives, establish what you want to be in scope, what’s to be provided and supported, then establish how the outsourcing provider can do this, and do remember the marginal cost element; it might be £700 a year per desktop for the end user – how much is it to have the desktop supported and refreshed every year? £800? How much is it for a virtual desktop?

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