Bladewatch.com

http://www.theregister.co.uk/2007/11/02/chicaco_datacenter_breaches/

The recent armed robbery of a Chicago-based co-location facility has customers hopping mad after learning it was at least the fourth forced intrusion in two years. They want to know how C I Host, an operator that vaunts the security of its data centers, could allow the same one to be penetrated so many times.
“I can’t believe a datacenter has been broken into that many times,” said Nick Krapf, president of Bloodservers.com, a startup game hosting provider, who said $15,000 worth of Dell servers were stolen in the October 2 heist. “What do you got to do to secure your facility for it not to happen? We’re pulling all our equipment from all their other facilities.”

In recent years, many IT administrators have found religion about installing security patches and deploying other measures such as intrusion prevention systems to keep criminals from accessing their systems and the data stored on them. The series of break-ins at C I Host is a reminder that safeguards must also extend to more mundane protections, including dead-bolt locks and steel cages.

CI Host likes to vaunt the security of its Chicago-based colocation facility, noting that safeguards include multiple layers of 24×7 security cameras, proximity card readers, biometric access controls and key pads, double-locking mantraps at data center entrance and 360-degree perimeter and roof surveillance. And yet, the same location has been the target of at least four burglaries or robberies since August 2005, according to police reports and former customers, some of whom say they lost sensitive data and hundreds of thousands of dollars in hardware.

We always have to balance risk with convenience, with delivery. These kind of things happen, what you need to ensure is that you have the right audit points, the right level of access and processes in place to limit liability and maintain service.

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