April 2007 30

Can I have a Dell please

http://www.theregister.co.uk/2007/04/28/religion_dell_michael/

Dell today leaked a memo to the press, hoping to prove that it’s serious about making a strong comeback.

CEO Michael Dell penned the memo that went out first to employees and then shortly thereafter to the Wall Street Journal, once Dell’s PR team gave the all clear. The e-mail made ample use of broad statements and rhetoric to rally troops around the Dell 2.0 concept, which has a revitalized Dell trying new things like being nice to consumers to get back in the hardware game. In particular, Dell will work to make its management, manufacturing, supply chain and customer service more efficient, CEO Dell said in the memo.

I do feel Dell is missing out on the impulse market, the “I need a computer now”, and only PC World (large computer chain store) and the Apple store are open, so we end up with either a Compaq/HP or an IBM.

The key thing being, I would happily pay the extra £40 to go to a store and buy it, and the spec can be as posted on the site, it’s the couple of day lead time that’s the issue, I don’t know I could be accused of being a moaning customer, back to blogging…

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