http://www.bladewatch.com/2007/04/16/why-it-isnt/ Tracking Blades, virtualization and grid Wed, 10 Mar 2010 06:52:54 +0000 http://wordpress.org/?v=2.9.2 hourly 1 http://www.bladewatch.com/2007/04/16/why-it-isnt/comment-page-1/#comment-7279 The IT Manager’s Lament: Second Verse, Same as the First - PC Blade Daily - Practical News and Views on Centralized Computing Tue, 26 Jun 2007 18:48:38 +0000 http://www.bladewatch.com/2007/04/16/why-it-isnt/#comment-7279 [...] Couple competing demands for time with a certain amount of anxiety about what (or who) might get you fired, and what do you get? An IT staff that may, on occasion, be less than gracious with users. Martin MacLeod at Blade Watch recounts one line of business manager’s complaints about his IT department: “They tend to be rather inward facing, lack a coherent structure and worst of all you get mixed performance dependent on who you speak to … I want a relationship, a customer focused guy I can call and who’ll not tell me what I want to hear, but to deal with me professionally.” [...] [...] Couple competing demands for time with a certain amount of anxiety about what (or who) might get you fired, and what do you get? An IT staff that may, on occasion, be less than gracious with users. Martin MacLeod at Blade Watch recounts one line of business manager’s complaints about his IT department: “They tend to be rather inward facing, lack a coherent structure and worst of all you get mixed performance dependent on who you speak to … I want a relationship, a customer focused guy I can call and who’ll not tell me what I want to hear, but to deal with me professionally.” [...]

]]> http://www.bladewatch.com/2007/04/16/why-it-isnt/comment-page-1/#comment-2102 The IT Manager’s Lament - PC Blade Daily - Practical News and Views on Centralized Computing Mon, 16 Apr 2007 20:08:28 +0000 http://www.bladewatch.com/2007/04/16/why-it-isnt/#comment-2102 [...] Couple competing demands for time with a certain amount of anxiety about what (or who) might get you fired, and what do you get? An IT staff that may, on occasion, be less than gracious with users. Martin MacLeod at Blade Watch recounts one line of business manager’s complaints about his IT department: “They tend to be rather inward facing, lack a coherent structure and worst of all you get mixed performance dependent on who you speak to … I want a relationship, a customer focused guy I can call and who’ll not tell me what I want to hear, but to deal with me professionally.” [...] [...] Couple competing demands for time with a certain amount of anxiety about what (or who) might get you fired, and what do you get? An IT staff that may, on occasion, be less than gracious with users. Martin MacLeod at Blade Watch recounts one line of business manager’s complaints about his IT department: “They tend to be rather inward facing, lack a coherent structure and worst of all you get mixed performance dependent on who you speak to … I want a relationship, a customer focused guy I can call and who’ll not tell me what I want to hear, but to deal with me professionally.” [...]

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