Archive for January, 2007

How to robocopy

| January 31, 2007 | 5 Comments

So one of the things that comes with network attached storage is copying data, it might be because you’re allocating a new D drive which has double the space, or migrating data from one filer to the other. The key things to watch out for are: Amount of data to copy in mb/gb Number of [...]

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Vista and the environment

| January 31, 2007 | 0 Comments

http://green.itweek.co.uk/2007/01/vista_could_cau.html Microsoft’s long anticipated launch of Windows Vista was somewhat overshadowed today by accusations the new operating system could result in “massive” environmental damage. The accusations were led by Tony Roberts, chief executive of UK charity Computer Aid International, which provides refurbished second hand computers to education and social projects in the UK and developing [...]

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Recycling the network?

| January 31, 2007 | 0 Comments

http://green.itweek.co.uk/2007/01/used_network_ki.html But can second hand bargains also work when businesses are looking to buy enterprise class network kit? Well, there are plenty of firms out there who do successfully buy second hand network kit from enterprises or leasing companies. Some enterprises refresh their kit every three to five years and lease companies pick up the [...]

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Grid market set to expand

| January 31, 2007 | 0 Comments

http://home.businesswire.com/portal/site/google/index.jsp?ndmViewId=news_view&newsId=20070131005557&newsLang=en NEW YORK–(BUSINESS WIRE)–DataSynapse, Inc., the global provider of application virtualization software, today announced another solid year of growth in 2006 with revenues and client wins up 60 percent from 2005, as global demand for virtualization technology continues to increase. According to Gartner Inc.’s 2006 Top 10 Strategic Technologies list, virtualization was a technology most [...]

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Managing datacenter risk

| January 31, 2007 | 1 Comment

One of the challenges is co-location is getting sign off from the IT Security team, getting the sign off that the risk has been off properly and therefore that the organization isn’t risking it’s reputation, it’s data unnecessarily. So I got a tour last weekend very kindly of a new datacenter that one of the [...]

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Grid engine – export logs

| January 31, 2007 | 0 Comments

 Another script to export the event logs, copy the grid log files, names the files and puts them in a folder named server name: In this case the script is running against a server list, servers.txt, it calls this script against the servers.txt file which is declared as %1%.  It uses the tool psloglist from sysinternals/microsoft.com [...]

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Reset grid engine, and move to new gridserver

| January 31, 2007 | 0 Comments

Script to reset a grid engine – please note your configuration will differ so things might need adapted:  In this case the script is running against a server list, servers.txt, it calls this script against the servers.txt file which is declared as %1%. Tasklist -s %1% >tasklist.txt ren tasklist.txt %1%bfc.txt net stop datasynapse taskkill -s [...]

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Excuse us, our server’s having an emotional outburst

| January 31, 2007 | 0 Comments

So Chris called me up, he’d been called in at short notice to discuss a problem an application team were having. It had become clear that the current server used for this overnight batch is not up to the job and is running low on capacity in disk, memory and CPU. Anyway, Chris made the [...]

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Quick tips to managing a helpdesk queue

| January 31, 2007 | 0 Comments

The different corporates all use different helpdesk logging systems, whether it’s Remedy, Assyst, Axio or Eden. How you manage your queue from a service delivery viewpoint can be important to the way you manage your team, and their perception to your management and the end users. How do you manage success and failure within the [...]

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Can I log a call to…

| January 31, 2007 | 0 Comments

In the olden days, the typical IT call logging system comprised of requests and incidents, the ‘change process’ came along for changes to production systems, then some companies brought in the problem request. Defining what we mean by this on a simple level is important.  If a call is logged in correctly from the user [...]

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